Maria Caulfield MP has welcomed the decision to extend the consultation on rail ticket office closures by six weeks, allowing more residents to have their say.
The process for train operators to propose any changes to the opening hours of ticket offices or close ticket offices is set out in the Ticketing and Settlement Agreement. The agreement regulates what train operators do regarding fares, ticketing and retailing across the network and requires train operators to put notices at the station advising passengers of any proposals and what any changes could mean for them.
The now extended consultation, led by Transport Focus, can be found at https://www.transportfocus.org.uk/train-station-ticket-office-consultation/
Maria Caulfield MP said “We have been overwhelmed with the response from local people and as I share their concerns over closure I am urging them to keep sending their responses in, if they have not yet done so.
“Many people thought the short consultation period was unfair and would not give people enough time to find out about it and respond, so I am pleased that it has been extended by six weeks.
“If any residents have yet to take part in the consultation and have concerns about the proposed closure of ticket offices, please do make use of the consultations extension and make your views heard.”
The consultation will now close on Friday 1st September.