Lewes MP Maria Caulfield experienced what is involved processing and delivering the mail in her Lewes constituency when she visited Royal Mail’s Lewes Delivery Office recently.
Maria Caulfield is one of a number of local Members of Parliament being invited to visit Royal Mail operational sites to see the lengths Royal Mail goes to in processing and delivering the post.
The purpose of the visits is to give Members of Parliament a unique insight into the challenges of processing and delivering mail to every house and business in their constituency, six days a week.
Jacqui Walsgrove, Royal Mail’s Lewes Delivery Manager, who showed Maria around the site, said: “We are delighted that Maria has taken the time to visit Lewes Delivery Office and see first-hand the everyday challenges faced by our postmen and women processing, sorting and delivering the mail.
“The visit gave us the opportunity to show Maria how we are modernising and transforming our organisation. We could also show her the changing nature of the modern postbag – with more parcels and fewer letters now going through our network – and to continue to provide a first class service to our customers every day.”
Maria Caulfield MP said: “I found my visit to Lewes Delivery Office very interesting. It gave me a chance to see the hard work that goes on behind the scenes at Royal Mail to sort, process and deliver letters and parcels to my constituents in Lewes.
“This is the best way of getting an insight into the work involved in processing and delivering mail on a daily basis. Postmen and women do a great job and I would like to take this opportunity to thank them for all the work they do.”
Royal Mail is currently transforming its operation, which means every part of the process from collecting, transporting, sorting and delivering the mail is being improved to increase efficiency.