Maria Caulfield, MP for Lewes, has decided to send all complaints from constituents about Southern rail to the Transport Secretary, Chris Grayling on a weekly basis.
Starting this week, Mrs Caulfield will now be sending copies of emails from constituents to Chris Grayling, Secretary of State for Transport, to highlight just how awful local constituents are finding their journeys on Southern rail.
Maria says, “Despite raising these complaints in the House of Commons, I am frequently told by ministers that the official figures show Southern rail are performing well. I know residents experience is very different. Therefore I am sending each and every email to the Secretary of State to highlight the reality.”
After putting together the letter, Maria said, “The recent figures have suggested that Southern are providing a good service. This is simply not a reality for my constituents and they are justified in their anger at this ongoing incident. This is now beyond frustration and I urge the Transport Secretary to act fast in order to drastically improve the rail service.”
“I urge anybody who has had such experiences to email or write to me so that I can print and send more personal experiences to Chris Grayling. This will hopefully allow him to fully gauge the misery that this is causing to local people."